Businesses must ensure that they are compliant with the Americans with Disabilities Act. This might not always be an easy feat, but doing this can help you to prevent lawsuits and other negative actions against your company. You might think that your small business might not ever come into contact with a person who will ask that you comply with the ADA; however, around 20 percent of the adults in this country have a disability.
The ADA is divided into different titles that dictate what is expected. Title I and Title III are the most common sections of the ADA that apply to small businesses. If your company has at least 15 employees, Title I applies to you. If you provide services or good to the public, Title III applies to your company.
Your company should be willing to provide accommodations for people who have disabilities as long as the accommodations are reasonable. For example, have a company policy that service animals are allowed in the building and remove barriers that would prevent a person with a mobility device from coming into the business. For the purpose of ADA compliance, a reasonable accommodation is one that can be made without undue impact, such as a significant expense, to the business.
Compliance with ADA regulations is a constantly evolving task that requires you to reevaluate your employee’s needs. Taking some basic steps, even as simple as writing out a formal ADA compliance plan, can go a long way toward keeping your business away from lawsuits and other legal issues that can stem from accusations of non-compliance.